Privacy Policy

Last Updated: August 9, 2026

 

This Privacy Policy describes how Aumi Pets, operated by Seta Services (“Aumi Pets,” “we,” “us,” or “our”), collects, uses, stores, shares, and otherwise processes personal information when you:

• Visit or use our website.
• Create or use a customer account.
• Place or attempt to place an order.
• Contact our customer-service team.
• Subscribe to marketing communications.
• Participate in a promotion.
• Submit a review or other content.
• Otherwise interact with our products and services.

Our website, online store, products, customer support, and related services are collectively referred to as the “Services.”

This Privacy Policy is primarily intended for customers and website visitors located in the Canada.

Seta Services is established in the Netherlands and operates the Aumi Pets online store. Depending on the circumstances, our processing of personal information may be subject to:

• The Personal Information Protection and Electronic Documents Act (PIPEDA).
• Applicable provincial private-sector privacy legislation, including laws that may apply in Alberta, British Columbia, or Quebec.
• Canada’s Anti-Spam Legislation (CASL) for certain commercial electronic communications.
• The European General Data Protection Regulation (EU GDPR), where applicable to processing carried out in the context of our establishment in the European Union.
• Other applicable privacy and data-protection laws.

Nothing in this Privacy Policy limits any privacy right or protection that cannot lawfully be excluded.

 

1. Who Is Responsible for Your Personal Information?

 

For the purposes of applicable data-protection law, the controller responsible for the personal information described in this Privacy Policy is:

Trading Name: Aumi Pets Legal Company Name: Seta Services Chamber of Commerce Number: 92397379 VAT Number: NL004950717B85 Email: info@aumipets.com Phone Number: + 1 647 5478531 Business Address: Damstraat 10, 2265 AH Leidschendam, The Netherlands

In this Privacy Policy, references to Aumi Pets include Seta Services where appropriate.

 

2. About This Privacy Policy

 

In this Privacy Policy, “you” and “your” refer to:

• Customers.
• Prospective customers.
• Website visitors.
• Account holders.
• Newsletter subscribers.
• Individuals who contact us.
• Other people whose personal information we process in connection with the Services.

“Personal information” or “personal data” means information relating to an identified or identifiable individual.

Please read this Privacy Policy carefully before providing personal information or using our Services.

 

3. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices.
• Our website or Services.
• Our suppliers and fulfilment arrangements.
• Our payment, advertising, or technology providers.
• Applicable laws or regulatory guidance.
• The purposes for which we process personal information.

The current version will be published on our website, and the “Last Updated” date will be amended.

Where required by law, we will take additional reasonable steps to inform affected individuals about material changes before those changes take effect.

 

4. Personal Information We Collect

 

The information we collect depends on how you interact with Aumi Pets.

 

Identity and Contact Information

 

We may collect:

• Full name.
• Email address.
• Telephone number.
• Billing address.
• Delivery address.
• Country.
• County, town, or city.
• Postcode.
• Account username or identifier.

 

Order and Transaction Information

 

We may collect:

• Products purchased.
• Products added to your basket.
• Selected sizes, colours, or variations.
• Order number.
• Order value.
• Discounts or promotional codes used.
• Billing and delivery information.
• Payment status.
• Dispatch and delivery status.
• Return, refund, cancellation, or exchange information.
• Customer-service communications relating to an order.

 

Payment Information

 

Payments are processed by Shopify Payments or other payment providers made available during checkout.

Payment providers may process:

• Cardholder name.
• Billing address.
• Credit or debit card information.
• Bank or payment-account information.
• Payment authentication information.
• Transaction status.
• Fraud-screening information.

Aumi Pets does not normally receive or store your full card number or card-security code.

 

Account Information

 

Where customer accounts are available, we may collect:

• Login email address.
• Password or authentication information.
• Saved delivery addresses.
• Saved preferences.
• Order history.
• Account activity.

Passwords are normally processed by Shopify or another authentication provider in protected or encrypted form. We do not normally have access to a readable copy of your password.

 

Customer-Service Information

 

When you contact us, we may collect:

• The contents of your message.
• Your order number.
• Your preferred contact method.
• Complaint or support information.
• Photographs or videos.
• Details of a faulty, damaged, missing, incorrect, or delayed product.
• Information relating to a return, refund, dispute, or chargeback.
• Records of our communications with you.

 

Marketing Information

 

We may collect:

• Newsletter subscription status.
• Marketing preferences.
• Email or SMS consent records.
• Unsubscribe or opt-out records.
• Responses to marketing campaigns.
• Promotion, competition, or survey responses.
• Information about interactions with marketing emails or advertisements.

 

Reviews and User-Generated Content

 

We may collect:

• Product reviews.
• Ratings.
• Comments.
• Images.
• Social-media content submitted or shared with us.
• Other content you voluntarily provide.

 

Fraud and Security Information

 

We may collect or generate information relating to:

• Suspicious transactions.
• Payment-verification results.
• Device or account security.
• Failed login attempts.
• Chargebacks.
• Possible misuse of promotions.
• Suspected unauthorised orders.
• Other activity relevant to protecting customers and our business.

 

5. Information Collected Automatically

 

When you access or use our website, we and our service providers may automatically collect information using cookies, pixels, software-development kits, local storage, server logs, and similar technologies.

This may include:

• IP address.
• Device type.
• Browser type and version.
• Operating system.
• Language settings.
• Approximate location.
• Referring website or advertisement.
• Pages viewed.
• Products viewed.
• Searches performed.
• Links clicked.
• Basket activity.
• Checkout activity.
• Session duration.
• Date and time of visits.
• Email or advertisement interactions.
• Device identifiers.
• Cookie identifiers.
• Information about how you navigate and use the Site.

We may combine this information with information collected from other sources where permitted by law.

 

6. Information Received From Third Parties

 

We may receive personal information from third parties involved in operating the Services.

 

Shopify

 

Our online store is hosted by Shopify.

Shopify may process information needed to:

• Operate the website.
• Support checkout.
• Manage customer accounts.
• Process orders.
• Prevent fraud.
• Provide analytics.
• Support payments and store functionality.

 

Payment Providers

 

We may receive information from payment providers concerning:

• Payment authorisation.
• Payment failure.
• Refund status.
• Fraud screening.
• Billing verification.
• Payment disputes.
• Chargebacks.

 

Suppliers and Fulfilment Providers

 

We may receive information from suppliers, warehouses, and fulfilment centres concerning:

• Product availability.
• Fulfilment status.
• Shipment details.
• Returns.
• Product problems.
• Package contents.

 

Delivery Providers

 

Postal and courier providers may supply:

• Tracking information.
• Delivery status.
• Delivery confirmation.
• Failed-delivery information.
• Collection-point information.
• Return-to-sender status.
• Details relating to missing or damaged packages.

 

Advertising and Analytics Providers

 

Advertising platforms, social-media platforms, and analytics providers may supply information about:

• Website visits.
• Advertisement views or clicks.
• Campaign performance.
• Marketing attribution.
• General audience information.
• Device and browser activity.
• Purchases or other conversion events.

 

Fraud and Security Providers

 

We may receive information from providers that assist with:

• Payment verification.
• Fraud detection.
• Bot prevention.
• Identity or address verification.
• Account security.
• Chargeback prevention.

 

7. How We Use Personal Information

 

We use personal information only where we have a lawful and legitimate reason to do so.

 

Providing the Services

 

We may use personal information to:

• Process and confirm orders.
• Process payments.
• Arrange fulfilment.
• Arrange shipping and delivery.
• Send order and dispatch confirmations.
• Provide tracking information.
• Manage customer accounts.
• Process returns, cancellations, exchanges, and refunds.
• Respond to customer-service requests.
• Investigate missing, delayed, damaged, or incorrect orders.
• Maintain transaction records.

 

Communicating With You

 

We may use your information to:

• Respond to enquiries.
• Provide support.
• Send service-related messages.
• Contact you about an order.
• Request information needed to complete an order.
• Notify you of delays or product issues.
• Handle complaints or disputes.
• Inform you of material changes to our Services or policies.

 

Improving the Website and Services

 

We may use information to:

• Monitor website performance.
• Diagnose technical issues.
• Understand how customers use the Site.
• Improve navigation and checkout.
• Personalise parts of the website.
• Recommend products.
• Improve our product range.
• Test new features.
• Analyse customer-service performance.
• Conduct internal research and reporting.

 

Marketing and Advertising

 

Where permitted by law, we may use personal information to:

• Send promotional emails.
• Send marketing text messages.
• Inform you about products, offers, or sales.
• Display personalised or non-personalised advertisements.
• Measure campaign performance.
• Create or update advertising audiences.
• Understand whether advertisements led to website visits or purchases.
• Prevent the same advertisement from being shown excessively.

 

Security and Fraud Prevention

 

We may use personal information to:

• Verify transactions.
• Detect and prevent fraud.
• Protect customer accounts.
• Identify suspicious activity.
• Prevent misuse of promotions.
• Protect our website and systems.
• Enforce our Terms of Service.
• Protect our customers, service providers, and legal rights.

 

Legal and Regulatory Purposes

 

We may use or disclose personal information where reasonably necessary to:

• Comply with legal obligations.
• Meet tax, accounting, and record-keeping requirements.
• Respond to lawful requests or court orders.
• Cooperate with regulators or law-enforcement authorities.
• Establish, exercise, or defend legal claims.
• Manage disputes or chargebacks.
• Enforce contractual rights.
• Protect the safety or rights of individuals.

 

8. Legal Basis and Authority for Processing

 

The legal basis or authority we rely on depends on the law that applies and the purpose of the processing.

 

Consent

 

Where consent is required, we may rely on your express or implied consent as permitted by applicable Canadian privacy law.

The form of consent may depend on:

• The sensitivity of the information.
• Your reasonable expectations.
• The purpose for which the information is collected, used, or disclosed.
• The circumstances of the transaction.
• Whether express consent is specifically required by law.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. We will explain any consequences of withdrawal where appropriate.

 

Contract and Requested Services

 

Where the EU GDPR applies, processing may be necessary to:

• Process your order.
• Take payment.
• Deliver products.
• Provide order updates.
• Manage returns or refunds.
• Respond to requests connected with a purchase.
• Take steps requested by you before entering into a contract.

 

Legal Obligations

 

We may process information where reasonably necessary to comply with:

• Tax and accounting obligations.
• Consumer-protection law.
• Product-safety requirements.
• Court orders.
• Regulatory obligations.
• Fraud-prevention or record-keeping requirements.
• Other legal duties.

 

Legitimate Interests

 

Where the EU GDPR applies, we may process information where necessary for legitimate interests such as:

• Operating and improving our business.
• Providing customer support.
• Preventing fraud.
• Protecting our systems.
• Understanding website performance.
• Managing claims or disputes.
• Measuring certain marketing activity.
• Improving our products and Services.

We will not rely on legitimate interests where your rights and interests override those interests.

 

Legal Claims, Safety, and Other Permitted Grounds

 

In limited circumstances, processing may be necessary to:

• Establish, exercise, or defend legal claims.
• Protect someone’s life or physical safety.
• Investigate fraud or security incidents.
• Comply with another ground permitted or required by applicable law.

 

9. Marketing Communications

 

We may send promotional emails, text messages, or other commercial electronic messages only where permitted by applicable law.

For recipients in Canada, Canada’s Anti-Spam Legislation (CASL) may require us to:

• Have valid express or implied consent before sending a commercial electronic message, unless an exception applies.
• Identify Aumi Pets and provide required contact information.
• Include a functioning unsubscribe mechanism.
• Keep appropriate records relating to consent where necessary.

Where we request express consent, we will not use pre-ticked boxes as evidence of consent.

Every commercial electronic message will include an unsubscribe method where required.

You may also opt out by contacting:

info@aumipets.com

Where CASL applies, unsubscribe requests will be implemented within the period required by law.

We may retain limited information about your opt-out preference so that we do not contact you again contrary to your request.

Opting out of marketing will not prevent us from sending essential service communications, including:

• Order confirmations.
• Payment information.
• Shipping updates.
• Return or refund messages.
• Security notifications.
• Responses to customer-service requests.

 

10. Cookies and Similar Technologies

 

Aumi Pets and our service providers may use cookies, pixels, local storage, tags, and similar technologies.

These technologies may be used for:

• Shopping-basket functionality.
• Secure checkout.
• Account login.
• Fraud prevention.
• Remembering preferences.
• Website analytics.
• Measuring performance.
• Advertising.
• Marketing attribution.
• Personalisation.

 

Strictly Necessary Technologies

 

Certain technologies are necessary for the website to function or to provide a service requested by you.

These may include technologies used for:

• Maintaining your shopping basket.
• Processing checkout.
• Providing security.
• Preventing fraud.
• Maintaining an active session.
• Distributing website traffic.

Consent may not be required for strictly necessary technologies.

 

Optional Technologies

 

Where consent is required under applicable privacy or electronic-communications law, we will request consent before using non-essential technologies for purposes such as:

• Analytics.
• Behavioural advertising.
• Social-media advertising.
• Cross-site tracking.
• Marketing measurement.
• Personalisation that is not strictly necessary.

You can manage optional technologies through any cookie-preference tool available on the website.

You may also adjust your browser settings, although blocking cookies may affect certain website features.

Where valid consent is legally required, consent will be obtained in a manner consistent with the applicable legal requirements.

 

11. Disclosure of Personal Information

 

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.

Recipients may include:

• Shopify.
• Payment processors.
• Fraud-prevention providers.
• Cloud and hosting providers.
• Suppliers.
• Warehouses.
• Fulfilment providers.
• Postal services.
• Courier companies.
• Customer-support providers.
• Email and SMS providers.
• Analytics providers.
• Advertising and social-media platforms.
• Information-security providers.
• Accountants.
• Lawyers.
• Insurers.
• Professional advisers.
• Courts.
• Regulators.
• Government authorities.
• Law-enforcement bodies.

We do not permit service providers to use personal information for unrelated purposes unless they independently act as controllers and provide their own privacy information.

 

12. Advertising and Social-Media Platforms

 

We may use services provided by advertising and social-media platforms.

Depending on the configuration, we may provide those platforms with information such as:

• Email-address identifiers.
• Device identifiers.
• Cookie identifiers.
• Website activity.
• Purchase events.
• Product-view events.
• Basket or checkout events.

This may be used to:

• Measure advertising effectiveness.
• Show relevant advertisements.
• Create advertising audiences.
• Exclude existing customers from certain campaigns.
• Understand customer journeys.

Where required, these technologies will not be activated until you have provided consent.

The relevant platform may independently process personal information under its own privacy policy.

 

13. Business Transactions

 

If Aumi Pets or Seta Services is involved in a:

• Merger.
• Acquisition.
• Financing.
• Reorganisation.
• Insolvency.
• Sale of assets.
• Sale or transfer of the business,

personal information may be disclosed to:

• Professional advisers.
• Prospective purchasers.
• Investors.
• Lenders.
• Insurers.
• Other parties involved in the transaction.

Any disclosure will be subject to applicable confidentiality and data-protection requirements.

 

14. International Processing and Data Transfers

 

Seta Services is established in the Netherlands, while Aumi Pets offers products to customers in Canada.

Personal information may therefore be transferred to, accessed from, or processed in countries outside Canada or outside the European Economic Area.

Recipients may be located in:

• The Netherlands.
• Other countries in the European Economic Area.
• Canada.
• The United States.
• Countries where Shopify or its service providers operate.
• Countries where payment providers operate.
• Countries where suppliers or fulfilment centres are located.
• Countries where analytics or advertising providers operate.
• Countries involved in delivering your order.

Where personal information is processed outside Canada, it may be subject to the laws of the country in which it is processed and may be accessible to courts, law-enforcement bodies, or other authorities in that country where legally permitted.

Where the EU GDPR applies to an international transfer outside the European Economic Area, we will use a legally recognised transfer mechanism where required.

You may contact us for further information about international processing and the safeguards used.

 

15. Data Storage and Security

 

Personal information may be stored electronically by Aumi Pets, Seta Services, Shopify, or other authorised providers.

We use reasonable administrative, organisational, and technical measures designed to protect personal information against:

• Loss.
• Misuse.
• Unauthorised access.
• Unauthorised disclosure.
• Unauthorised alteration.
• Destruction.
• Accidental damage.
• Unlawful processing.

Measures may include:

• Access controls.
• Password protection.
• Encryption where appropriate.
• Secure payment processing.
• Multi-factor authentication where available.
• Fraud monitoring.
• Limited access based on business need.
• Staff or contractor confidentiality duties.
• Service-provider security requirements.
• Backups.
• Security monitoring.

No method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for:

• Keeping account credentials confidential.
• Using a secure password.
• Protecting access to your device.
• Informing us promptly if you suspect unauthorised account activity.

 

16. Personal Information Breaches

 

We will investigate suspected breaches of security safeguards involving personal information where appropriate.

Where required by applicable law, we may notify:

• The Office of the Privacy Commissioner of Canada.
• An applicable provincial privacy regulator.
• The Dutch Data Protection Authority or another competent European supervisory authority where the EU GDPR applies.
• Affected individuals.

We may also maintain records of qualifying breaches where required by law.

We may not notify individuals where notification is not legally required.

 

17. Data Retention

 

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

Retention periods may depend on:

• Whether you maintain an account.
• Whether an order is open.
• Whether a return or refund remains unresolved.
• Tax and accounting obligations.
• Consumer-rights obligations.
• Fraud-prevention needs.
• Chargeback periods.
• Warranty periods.
• Complaint or dispute handling.
• Legal limitation periods.
• The need to establish or defend claims.

Examples may include:

• Order and transaction records retained for tax, accounting, and legal purposes.
• Customer-service communications retained while a complaint or dispute may remain relevant.
• Marketing-consent records retained to demonstrate consent.
• Opt-out records retained to ensure we continue respecting your preference.
• Security logs retained for fraud prevention and system protection.

When personal information is no longer required, we may securely delete, destroy, or anonymise it unless continued retention is legally required.

 

18. Automated Decision-Making and Profiling

 

We or our service providers may use automated systems to:

• Assess potential fraud.
• Identify suspicious orders.
• Personalise website content.
• Measure advertising.
• Select advertisements.
• Recommend products.

An order may be held or reviewed where an automated fraud system identifies unusual activity.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects without appropriate safeguards where those safeguards are legally required.

Where applicable, you may have the right to:

• Request human review.
• Express your point of view.
• Challenge a significant automated decision.
• Obtain information about the logic involved.

 

19. Accuracy of Personal Information

 

We take reasonable steps to ensure that personal information is accurate, complete, relevant, and up to date.

You may be able to update certain information through your customer account.

You may also contact us to request correction at:

info@aumipets.com

We may ask you to:

• Verify your identity.
• Identify the relevant records.
• Provide the correct information.
• Provide supporting evidence where reasonably required.

Where required by law, we will explain a refusal to correct information and provide information about how to complain.

 

20. Your Privacy Rights

 

Depending on the law that applies and the circumstances, you may have rights concerning your personal information.

Under Canadian privacy law, these may include rights to:

• Be informed about the purposes for which personal information is collected, used, or disclosed.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete personal information.
• Withdraw consent, subject to legal or contractual restrictions and reasonable notice.
• Challenge our compliance with applicable privacy principles.
• Complain to the appropriate privacy regulator.

Where the EU GDPR applies, you may also have rights to:

• Request deletion of personal information.
• Request restriction of processing.
• Object to certain processing.
• Object to direct marketing.
• Request portability of certain information.
• Challenge certain automated decisions.
• Lodge a complaint with a competent supervisory authority.

These rights are subject to legal conditions, limitations, and exemptions.

 

21. Right of Access

 

You may request confirmation of whether we process your personal information and request access to that information.

Where applicable, we may also provide:

• The purposes of processing.
• The categories of information processed.
• The categories of recipients.
• Retention information.
• Information about your rights.
• The source of information not collected directly from you.
• Information about relevant automated decision-making.
• Information about international safeguards.

We may ask you to verify your identity before responding.

We will respond within the period required by applicable law.

 

22. Right to Correction

 

You may ask us to correct inaccurate information or complete information that is incomplete.

We may verify the accuracy of the requested correction before changing our records.

 

23. Deletion and Retention Requests

 

Where applicable law gives you a right to deletion or where continued retention is no longer appropriate, you may request that we delete personal information.

We may be unable to delete information where retention remains necessary to:

• Complete a contract.
• Comply with a legal obligation.
• Establish or defend legal claims.
• Prevent fraud.
• Maintain suppression records.
• Perform another legally permitted purpose.

Even where a formal deletion right does not apply, we will retain personal information only for as long as reasonably necessary or legally required, as described in this Privacy Policy.

 

24. Right to Restrict Processing Where Applicable

 

You may request restriction of processing where:

• You contest the accuracy of the information.
• Processing may be unlawful.
• We no longer need the information but you require it for a legal claim.
• You have objected and the objection is being considered.

 

25. Right to Object Where Applicable

 

You may object to processing based on legitimate interests.

We may continue processing if we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is required for legal claims.

You have an absolute right to object to the use of personal information for direct marketing.

 

26. Data Portability Where Applicable

 

Where processing is based on consent or contract and carried out by automated means, you may have the right to receive certain personal information in a structured, commonly used, machine-readable format.

Where technically feasible and legally required, you may request that the information be sent to another controller.

 

27. Withdrawing Consent

 

Where we rely on consent, you may withdraw it at any time.

You can:

• Change cookie preferences.
• Use an unsubscribe link.
• Contact us.
• Change available account preferences.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

 

28. How to Exercise Your Rights

 

To exercise a privacy right, email:

info@aumipets.com

Please include:

• Your full name.
• Your email address.
• Your order number where relevant.
• The right you wish to exercise.
• Enough information for us to identify the relevant records.

We may request reasonable evidence of identity.

We will normally respond without undue delay and within the period required by applicable law.

Complex or multiple requests may require additional time where legally permitted. Where applicable, we will notify you of any extension.

We will generally not charge a fee. A reasonable fee may be permitted for requests that are manifestly unfounded, excessive, or repetitive.

 

29. Anonymity and Pseudonymity

 

Where practicable, you may contact us anonymously or using a pseudonym for a general enquiry.

We will normally need identifying information to:

• Process an order.
• Take payment.
• Deliver products.
• Locate a transaction.
• Process a return or refund.
• Investigate fraud.
• Respond to a privacy request.
• Comply with legal obligations.

 

30. Children’s Privacy

 

Our Services are intended for general consumer use and are not directed specifically to children.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent, or another form of legal authorisation, is required and has not been obtained.

If you believe a child has provided personal information to us inappropriately, contact:

info@aumipets.com

Where appropriate and legally required, we will take reasonable steps to delete or otherwise address the information.

 

31. Third-Party Links

 

Our Site may contain links to websites or services operated by independent third parties.

Aumi Pets does not control and is not responsible for their:

• Privacy practices.
• Security.
• Content.
• Cookie use.
• Data-processing activities.

We recommend reviewing the privacy policy of every third-party website before providing personal information.

 

32. Privacy Complaints

 

If you believe we have mishandled your personal information or failed to comply with applicable privacy law, contact us at:

info@aumipets.com

Please include:

• Your full name.
• Your contact details.
• A description of your concern.
• Relevant dates.
• An order number where applicable.
• The outcome you are seeking.
• Supporting information.

We will review and respond to privacy complaints in accordance with applicable privacy-law requirements.

 

33. Complaints to Privacy Regulators

 

Depending on your location and the law that applies, you may have the right to complain to a privacy regulator.

For Canadian privacy matters, this may include:

• The Office of the Privacy Commissioner of Canada.
• The Office of the Information and Privacy Commissioner for British Columbia.
• The Office of the Information and Privacy Commissioner of Alberta.
• The Commission d’accès à l’information du Québec.
• Another competent federal or provincial privacy authority.

Because Seta Services is established in the Netherlands, the Dutch Data Protection Authority or another competent European supervisory authority may also have jurisdiction where the EU GDPR applies.

We encourage you to contact us first so that we have an opportunity to address your concern.

Contacting us first does not remove any right you may have to complain directly to a competent privacy regulator.

 

34. Privacy Contact and Accountability

 

Aumi Pets is operated by Seta Services.

We have designated responsibility for privacy compliance within our organisation and use the following contact point for privacy questions, requests, and complaints:

Privacy Contact: Aumi Pets / Seta Services
Email: info@aumipets.com

You may use this contact for:

• Questions about our privacy practices.
• Requests to access or correct personal information.
• Requests to withdraw consent.
• Marketing or cookie-related privacy questions.
• Privacy complaints.
• Questions about international processing or service providers.

 

35. Contact Information

 

For questions about this Privacy Policy, privacy rights, marketing preferences, cookies, or privacy complaints, please contact us:

Store Name: Aumi Pets
Legal Company Name: Seta Services
Chamber of Commerce Number: 92397379
VAT Number: NL004950717B85
Email: info@aumipets.com
Phone Number: + 1 647 5478531
Business Address: Damstraat 10, 2265 AH Leidschendam, The Netherlands

We aim to respond to all enquiries within one business day during our customer-service hours.